Italy · Language

12 Italian Emergency Phrases You Hope You Never Need

Calm, clear phrases for the moments that go sideways, so you can ask for help in Italian without panic.

July 1, 2026 · 3 min read

A glowing green pharmacy cross on a warm, quiet Italian street at dusk

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Most trips to Italy run on sunshine and second helpings. But now and then something slips: a wallet vanishes, a stomach turns, a wrong turn becomes a lost afternoon. In those moments, the difference between panic and a plan is often a single sentence.

None of this is meant to alarm you. Think of these twelve phrases as the small first-aid kit you pack and hope to leave untouched. Italians are warm and quick to help when you can ask, so learning to ask is the whole job.

The words that summon help

1. “Aiuto!” (ah-YOO-toh) Help! One word, loud and clear, understood by everyone.

2. “Ho bisogno di aiuto.” (oh bee-ZOHN-yoh dee ah-YOO-toh) I need help. Calmer and more specific, good for flagging down a passerby.

3. “Chiami la polizia.” (KYAH-mee lah poh-lee-TSEE-ah) Call the police. “Chiami” is the polite command form, right for a stranger.

4. “Chiami un’ambulanza.” (KYAH-mee oon am-boo-LAN-tsah) Call an ambulance. If you remember nothing else about numbers, remember 112, the single European emergency line.

When you feel unwell

5. “Dov’è la farmacia più vicina?” (doh-VEH lah far-mah-CHEE-ah pyoo vee-CHEE-nah) Where is the nearest pharmacy? Italian pharmacists handle minor troubles beautifully, so this is often your first stop.

6. “Ho bisogno di un medico.” (oh bee-ZOHN-yoh dee oon MEH-dee-koh) I need a doctor. Clear and unmistakable when it is more than a small thing.

7. “Non mi sento bene.” (non mee SEN-toh BEH-neh) I do not feel well. A gentle, honest opener that gets people paying attention.

8. “Sono allergico a…” (SOH-noh al-LEHR-jee-koh ah) I am allergic to… Women say “allergica.” Finish with the trigger, for example “…alle noci” (to nuts). This one can matter at a table as much as in a clinic, a thread that runs through 12 Italian phrases for eating out too.

Lost, or something taken

9. “Mi sono perso.” (mee SOH-noh PEHR-soh) I am lost. Women say “persa.” Add “Dov’è…” (where is) plus your hotel or a landmark to steer the help you get.

10. “Mi hanno rubato il portafoglio.” (mee AN-noh roo-BAH-toh eel por-tah-FOHL-yoh) My wallet has been stolen. Swap “il portafoglio” for “la borsa” (the bag) or “il telefono” (the phone) as needed.

11. “Può aiutarmi, per favore?” (pwoh ah-yoo-TAR-mee) Can you help me, please? The single most useful sentence here. Polite, direct, and it almost always lands.

Making sure you are understood

12. “Parla inglese?” (PAR-lah een-GLEH-zeh) Do you speak English? Ask this early. Many Italians, especially younger people and those in uniform, speak enough to bridge the gap, and asking in Italian first earns real goodwill.

A quick note that settles the nerves: 112 is the single European emergency number, free from any phone, and operators can usually route you to an English speaker. Knowing that alone takes the edge off travelling.

Make them stick before you go

Emergency phrases are the ones you least want to be fumbling for, which is exactly why saying them aloud a few times in calm circumstances pays off. Muscle memory does not panic. Pair them with the practical travel lines in Getting around Italy: 12 phrases that get you there and you are covered for both the ordinary and the unexpected.

That is why there is a free Italy emergency phrase kit: these lines and a few more, with pronunciation and the calm context that keeps you steady.

Grab it here: Free Italy emergency phrase kit.

Stai sereno, and may you never need a word of it.

Common questions

What is the emergency number in Italy?
Dial 112, the single European emergency number. One call reaches the police, ambulance, and fire services, operators can often route you to an English speaker, and it works from any phone, even without credit.
Are pharmacies easy to find in Italy?
Yes. Look for the glowing green cross marked "farmacia." Pharmacists are well trained and happy to advise on minor issues, and at night a rotating "farmacia di turno" stays open, with the address posted on every closed pharmacy door.
What should you do if your wallet is stolen in Italy?
Report it to the police to file a "denuncia," the written report your insurance and any replacement documents will require. You can go to the nearest police station or call 112 for guidance on where to go.

Get the words before you go.

Grab the free kit: the exact phrases you need, with audio, on one page you can save to your phone.

Get the free phrase kit

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